Have Them At Hello Phone Coaching Program

Train Your Team The Right Way from Day One.

Start with two seats so you can assign, track and manager your team from the beginning. Buy one seat, get one free. 2 Seats for $299. This ensures your account is set up correctly so you can manage progress, track completion, get weekly status reports and grow your team without starting over later.

Individual Training

Only purchase one seat - cannot manage the progress of a team

Not for Team

$ 299 /person

Not recommended for teams
  • Must purchase 2 seats at purchase to assign a seat manager to oversee training
  • Take the course yourself or assign both seats to your team
  • Add seats anytime - 60 days of access starting at enrollment
  • **YOU CANNOT manage teams when you buy just one seat.
Buy Now Assign Later

Small Team Package

Volume discounts given for more seats purchased. Can be bought now and assigned later.

$299 Person

$ 249

Best To Manage Team ** Must Buy 2 Seats At Checkout
  • Train together from day one
  • Manage your team in one place
  • Add more team members anytime
  • 60 days of access per student
  • **MUST PURCHASE 2-5 seats at Checkout for $249/person

Mid Size Team

Pricing discount starts at $229 when you buy 6-10 seats.

$299/person

$ 229 /person

6–10 Seats
  • Build consistency across your front office
  • Train multiple team members at once
  • Keep communication aligned
  • Add more seats anytime
  • **MUST PURCHASE 6+ AT CHECKOUT FOR $229/person

Multi-Location Teams

Built for larger practices and multiple offices.

$299/person

$ 199 /person

11+ seats
  • Train teams across multiple locations
  • Standardize skills across your practice
  • Manage all team members in one place
  • Scale training as your organization grows
  • Seats can be purchase now & assigned later
  • **MUST PURCHASE 11+ AT CHECKOUT FOR $199/person

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Need Training for a Larger Organization?

For DSOs, multi-location practices, and enterprise teams, we offer custom pricing and tailored training solutions.

Thank You

How Teams Use This Training

Whether you're onboarding new hires or improving consistency across your team, this program fits right into how your practice already works.

Train New Hires

Give new team members a clear, proven approach from day one so they don’t have to guess how to handle patient calls.

Cross-Train Your Team

Ensure everyone answering phones is aligned, confident, delivering a consistent experience—no matter who picks up.

Train As A Team

Start with two or more team members to build consistency, reinforce habits, and improve results across your front office.

What Happens Next After Signing Up?

After purchase, you can assign seats from your dashboard and invite your team to get started. You’ll be able to track progress and add more seats anytime as your team grows.

FAQ

  • Can I pause the program?

    Yes. You can pause your program for up to 6 months if the request is made within the first 30 days of enrollment. This gives your team flexibility to step away and return when the timing works better without losing access.

  • What is your refund policy?

    Days 1-7: Full refund (100%) Days 8-15: 50% refund After Day 15: No refund All refunds are processed within 10 business days back to your original payment method.

  • Can I get a refund if I just "don't have time"?

    We understand schedules can get busy. Refunds are available within the first 7 days (full refund) and up to 15 days (partial refund). After that, we do not offer refunds due to lack of time. However, we’ve built flexibility into the program—you can pause your access (within the allowed timeframe), switch to self-study, or extend your access if needed.

  • What happens if an employee leaves mid-program?

    If an employee leaves during the program, you can transfer their seat to a new team member at no additional cost. Simply contact us to request the transfer, and we’ll enroll the new employee so they can begin from Lesson 1. Seat transfers must be requested within the original 60-day access period, after which the seat will expire.

  • Is there a time limit on seat transfers?

    The seat transfer must be requested within the original 60-day access period. After that, the seat expires.

  • How is pricing structured?

    Pricing is based on the number of team members you enroll. It’s $299 per person, with volume discounts available for larger teams. We recommend starting with two seats and using code TEAM to receive the second seat at no additional cost. This also gives you access to the team dashboard, where you can assign seats, track progress, and add more team members as your practice grows.

  • Can individuals enroll, or does my employer have to pay?

    Both! Individuals can enroll and pay for themselves, or employers/practices can pay for their staff. Most enrollments at this price point are employer-paid, but self-enrollment is welcome.

  • When does the 60 day start for the course?

    When the employee is enrolled, they have 60 days access to complete the course. The goal is to try to get them to complete in 30 days.

Have Questions?

If you have questions, enter your contact email and someone from our team will reach out.

Thank You